Atlassian

Intuitive, Customizable, and Affordable

Atlassian’s suite of tools provide both large and small customers the ability to easily implement agile workflows throughout their business with a high degree of customizability, intuitive interfaces and an affordable price tag. Jira and Confluence enable smooth collaboration for companies with distributed teams.
The ability to develop custom workflows, automation, permissions and notifications allow customers to tailor solutions to their specific needs. To fully take advantage of this capability, customers need deep expertise. That’s where ServiceLaunch comes in. Customers realize immense benefit from our extensive experience to accelerate their projects and realize the value of their investment.

We’ve worked with customers large and small

The ServiceLaunch team is passionate about our Atlassian consulting services. We believe in an agile approach to business. We’ve been an Atlassian customer since 2010. During that time we’ve architected, deployed, migrated, customized and integrated server, data center and cloud products — for ourselves as well as our customers. From integration with external platforms via the REST API to use of Bitbucket pipelines for CI/CD workflows, our Atlassian consulting experience is unmatched.

The Atlassian toolset is at the core of our business. We use it to manage everything from new employee on-boarding, to our sales pipeline and our software development projects. Our certified consultants have the experience to fully automate custom business processes and workflows. Some of our typical customer use cases are:

  • Sales pipeline tracking and forecasting
  • New employee on-boarding
  • Knowledge capture and maintenance
  • Project management
  • Software development, testing, quality assurance and deployment workflows
  • Automated CI/CD pipelines to deploy production code

We know kanban, workflows and collaboration

ServiceLaunch enables enterprise customers to fully realize their vision of an agile enterprise. Benefits our customer realize:

  • Acceleration of agile and scrum related initiatives;
  • Implementation of custom integrations;
  • Workflow automation according to best practice;
  • SSO integration and proper security policies;
  • Workflow optimization according to agile best practice;
  • Cost optimization and efficient use of Atlassian products,
  • Efficient translation of business processes into agile workflows for team collaboration

Our portfolio of Atlassian consulting services

  • Business process requirements discovery and analysis
  • Business process analysis and optimization
  • Workflow design and implementation
  • Workflow/project/user/custom field cleanup and optimization
  • Migration to/from Server/Data Center/Cloud
  • Bi-directional custom integration with external systems
  • Atlassian platform administration and maintenance

Do any of these scenarios apply?

  1. Do you need to implement automation and collaboration for your business processes?
  2. Do you need to consolidate workflows or projects?
  3. Are your teams struggling to adopt and use the Atlassian portfolio?
  4. Do you need to migrate to the Cloud or Data Center?
  5. Do you need to pull in additional data into Jira?
  6. Do you need to extract data from Jira into an external system?
  7. Are you struggling to maintain and support your Atlassian products?

Our Technology Expertise

Atlassian Data Center & Cloud Platforms
Atlassian Access Bitbucket Confluence
Jira Core Jira Service Management Trello