Privacy Statement

ServiceLaunch is committed to protecting your personal and sensitive data by:

• Acting in a lawful, fair and transparent manner;
• Using any data collected for the intended purpose only;
• Storing Personal Data no longer than is necessary;
• Protecting confidentiality, integrity and accuracy of any data captured;
• Safeguarding anonymity of Personal Data by using appropriate technical and organizational measures;
• Ensuring data privacy rights are in accordance with legitimate business rights and data privacy regulations; and
• Holding ourselves accountable and compliant with appropriate data privacy regulations.

Protecting Personal Data is an important concern for ServiceLaunch. In this Privacy Policy, we explain how we may collect user data, what we do with it, for what purposes we use it, how we keep it safe, and how users can exercise their data rights. Personal Information is defined as categories of information that identify, relate to, describe or is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly to an individual or household. ServiceLaunch, hereafter known as “us,” “we,” or “our,” operates the servicelaunch.com website (the “Website”).

Data Collection

ServiceLaunch may collect different types of Personal Data to understand user preferences, customize services, and improve user experience with the Website. We may process the data as per the purposes as described below in Data Usage section, in alignment with this Privacy Policy and in compliance with applicable Data Privacy Laws.

Sources

When users visit the ServiceLaunch website we may collect and process Personal Data and other information from one or more of the following sources as applicable:

• Information submitted directly by users of our Website;
• From other sources like Networking sites, Job portals etc; and
• Information generated by our IT systems related to our Website.

Examples of Data Collected

Data collected when users visit our Website may include:

• Email address;
• First name and last name;
• Phone number;
• Address, state, province, city, zip/ postal code;
• Cookies data (including data about the services used and methods of access which may include device-specific information);
• Usage data on how the Website is being browsed and used, including diagnostic data such as web browser application, browser version, pages visited, user device’s Internet Protocol (IP) address, date and time of visit, time spent on individual pages, user device information;
• Data submitted by users via forms on our Website, including information that provided when inquiring about our services, downloading collaterals, signing up for events, providing feedback, or when participating in our opinion surveys; and
• Data submitted when filling out forms on our Website, including information that provided for recruiting purposes.

Data Usage

ServiceLaunch uses Personal Data for various purposes such as:

• To understand user needs and interests;
• For the management and administration of our business;
• Providing follow up information on trends and topics of interest to our Website users;
• Customizing topics of interest based on user site visit preferences;
• Detection of malicious activity on our Website;
• Allow access and use of the functionality provided by our Website;
• To respond to information submitted via online forms on the Website;
• To send our Website users marketing alerts on our offers and services;
• To comply with and in order to assess compliance with applicable laws, rules and regulations, and internal policies and procedures, including our Website Terms of Use;
• Monitoring our Website performance and fine-tuning our offerings;
• Improvement of our website based on user activity; and
• To allow prospective employees to apply for employment.